Loading..
Menü
Language Option

Plan Your Comfortable Journey Now!

SAFE TRAVEL · 7/24 SUPPORT · NEXT GENERATİON VEHİCLES
Privacy Policy

Privacy Policy

Last Updated: 13 March 2026

This Privacy Policy explains how (ADALIA) (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our airport transfer booking website www.adaliatransfer.com

We are committed to protecting your privacy and complying with the requirements of the General Data Protection Regulation (GDPR).


1. Data Controller

The data controller responsible for your personal data is:

Company Name: ADALIA
Website: www.adaliatransfer.com
Email: booking@adaliatransfer.com
Business Address: Antalya, Türkiye


2. Personal Data We Collect

When you use our website, we may collect and process the following personal data:

  • Full name

  • Email address

  • Phone number

  • Pickup and drop-off addresses

  • Flight number and arrival time

  • Reservation details

  • IP address

  • Device and browser information

  • Payment information (securely processed by third-party payment providers)


3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract (to provide the transfer service you booked)

  • Legal obligations (tax, accounting, and regulatory requirements)

  • Legitimate interests (service improvement and fraud prevention)

  • Consent (for marketing communications where applicable)


4. Purpose of Data Processing

We use your personal data for the following purposes:

  • To process and manage your reservations

  • To arrange airport transfer services

  • To communicate with you regarding your booking

  • To provide customer support

  • To improve our website performance and services

  • To comply with legal and regulatory requirements

  • To prevent fraud and misuse


5. Data Sharing and Disclosure

We do not sell your personal data.

However, we may share your data with:

  • Drivers and transportation partners to complete your reservation

  • Payment processors to process payments

  • IT and hosting service providers

  • Public authorities when required by law

All third parties are required to process your data in compliance with GDPR.


6. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards such as:

  • EU Standard Contractual Clauses (SCCs)

  • Adequacy decisions by the European Commission

  • GDPR-compliant data protection agreements


7. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill the purposes outlined in this policy

  • Comply with legal and tax obligations

  • Resolve disputes and enforce agreements

Typical retention period: 5 years for accounting records


8. Your Rights Under GDPR

Under GDPR, you have the following rights:

  • The right to access your personal data

  • The right to request correction of inaccurate data

  • The right to request deletion of your data (“right to be forgotten”)

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability

You may withdraw your consent at any time.

To exercise your rights, please contact us at:

📧 booking@adaliatransfer.com

You also have the right to lodge a complaint with your local data protection authority.


9. Cookies and Tracking

We use cookies for the following purposes:

  • To ensure website functionality

  • To analyze traffic and performance

  • To remember user preferences

You can manage cookies through your browser settings or via our cookie banner.


10. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Secure servers

  • Data encryption where appropriate

  • Restricted access to personal data

  • Regular system monitoring

However, no internet transmission is 100% secure.


11. Children's Data

Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.


12. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of those websites.


13. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be published on this page with a new “Last Updated” date.


14. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

Company: ADALIA TRANSFER
Website: www.adaliatransfer.com
Email: booking@adaliatransfer.com
Address: Antalya, Türkiye